contextual factors of the zalada crisis

During the first part of Zalada crisis role play, Zalada’s pre-negotiation planning was influenced by contextual factors related to bilateral negotiations (structure) and team dynamics. Zalada’s team anticipated a low context interaction with equal stakes from both sides to formulate a collaborative negotiation strategy to resolve the dispute without further escalation.

There were two role identities for each member of the team viz. individual role and collective team identity where all members were dependent on each other to achieve best possible solution meeting individual as well collective goals.The membership analysis provides an insight into the diverse nature of each individual in the team. Col Miller represented the elite police force and other civilian members were skeptical of how PSP handled the whole incident.

Col Miller enjoyed close support of President’s Chief of Staff (Aide) while other civilian members exerted their respective expert power. In the organizational context, Zalada’s team had considerable freedom given by President’s mandate to formulate suitable strategy in the best national interest of Zalada.During the planning phase, Zalada’s team shared ideas freely and apprised others of their concerns and identify possible solutions. Deputy Minister for Justice kept the team focused on the overall goal of forming a collective viewpoint to deal with the situation at hand.

Col Miller and President’s Aide provided much needed information about what actually happened during the incident and how President wanted to resolve the dispute with Colonia. The team exchanged ideas both informally and in a formal setting to formulate a cohesive negotiation strategy.PSP actions were brought under close scrutiny from legal standpoint, which made a few members angry how Col Miller’s people brought the situation out of proportion. Notwithstanding majority concern on how PSP handled the situation, members were respectful and accommodated each other’s viewpoint.

The decision-making process involved four key areas. The drivers’ detention served both as a challenge and opportunity to advance Zalada’s national interests in the wake of growing socio-cultural and economic influence exerted by Colonia since independence.Although the actual problem started with drivers’ detention by PSP, instigating strong diplomatic reaction from Colonia’s embassy, the core problem identified by the team was how to diffuse the situation without compromising the Zalada’s dignity as a sovereign state. Almost all the members considered in unison that escalating the conflict will not serve economic interests of the nascent state, albeit it was a delicate decision balancing the tangible and intangible gains.

The team members put forth various options and developed a consensus on the final decision to allow the drivers access to legal assistance in a civil court in exchange of a formal apology and repatriation of Colonia’s ambassador for his undiplomatic remarks against the head of the Zalada state. Col Miller and President’s Aide seemed under pressure to the majority opinion formed by economic imperatives vis-a-vis President’s security. The communication shaped a triangular pattern (sociogram) with President’s Aide, Col Miller and Deputy Minister for Justice (noisy members) influencing the team dynamics and communication process.Col Miller and President’s Aide seemed to act as coalition partners focused on President’s stature and security, while others formed the rest of the group more worried about socio-economic and legal dimensions of the problem.

After a hidden power struggle between the two groups, the new information disclosed by all the three noisy members shaped the overall outcome of the negotiation process. The free and honest expression of ideas (spontaneity) led the team to a more open discussion of mutual problems (stakes/interests) before deliberating on alternate solutions.During the discussion Col Miller showed emotional behavior due to his close relations (identity) with the President and how other team members looked at the role of PSP. Despite his emotional attachment to the dispute, Col Miller showed greater flexibility in accommodating others viewpoint to come up with a consensus solution.

Zalada’s team did not appoint a dedicated Devil’s Advocate, rather members challenged credibility of offered suggestions through constructive criticism and how it would be taken by the Colonia’s negotiating team.In summary, each member of Zalada’s team had different interests and identity by virtue of their positions and expert knowledge. The team dynamics enabled such a diverse team to share their mutual concerns, identify implications of likely responses to various solutions and provided the commitment to implement the collaborative decision. PERSONAL REFLECTION ON THE ROLE OF ZALADA’S PORT MANAGER My role as the Port Manager had limited interaction during the intra-team lanning as the major focus was on resolving the impending issues of drivers’ custody and proving them access to their families and the legal counsel.

I apprised my team about the importance of the port for economic sustenance and trade of Zalada. The scheduled visit of Colonia’s Pacifica task force was also amply highlighted, including implications of likely sanctions or naval blockage by Colonia. The role play simulation provided an opportunity to experience team dynamics.It also helped to understand why collaborative decisions that are difficult to take but ensure a lasting commitment from everyone involved in the decision-making cycle.

Contrary to my expectations Col Miller showed much flexibility in accommodating others’ viewpoint by agreeing to shift them to civil prison. There were internal differences on how best to resolve the situation. A few members were more emotional in reacting to Colonia embassy’s undiplomatic attitude in our own country, while others kept their economic interests in mind to reach an early settlement with Colonia.

Did not find what you wanted? Get help from our experts.

Find a Perfect and Reliable Professional Essay Writer Helper to write your essay for a Reasonable Price.

best essay writing service

Need help with your Assignment?

Give us your paper requirements,and we’ll deliver the highest-quality essay at only $13 a page.

Some of the free features you will receive:

Find a perfect and reliable professional for your essay writing needs.

Essay Writing Services

If you are a student who is struggling to meet tight deadlines, we are here to help! Do you need to employ an essay writing service? Hire us if you want the best essays. We are a dedicated staff of professional, well-seasoned, and superb essay writer helpers.

Dissertation Writing Services

Did you know we provide the best dissertation writing service on the internet? We continue to receive favorable feedback from our consumers about the excellent work we produce. So, instead of worrying about whom to pay for the dissertation, contact us. We are a dedicated staff of professional, well-seasoned, and superb essay writer helpers.

Assignment Writing Services

We attempt to provide the essay help you require ensuring, that your papers are of the highest quality. When you decide to work with us, we assess your requirements and find the best writer to assist you with your essay. We are a dedicated staff of professional, well-seasoned, and superb essay writer helpers.

Nursing Essays Writing Services

Here’s how it works: you place an order for a nursing essay, and we deliver. It’s as easy as it sounds. This is workable because we have the greatest professional paper writers that are both quick and skilled. We will assign your assignment to the most qualified writer

Coursework Writing Help

Our staff of qualified and professional paper writers has continuously distinguished us as the best coursework writing help service. They are all-natural English speakers with advanced degrees in a variety of professions. We offer the best essay writing services.

Article Writing Services

Our knowledgeable and expert article writing paper writers have advanced degrees in a variety of subjects. We will assign the most appropriate one to you based on the field and topic of your article review. They are all fluent English speakers who fully grasp your requirements. We are a dedicated staff of professional, well-seasoned, and superb essay writer helpers

You May Also Like…

Violence in Sports Essay Sample

Violence in Sports Essay Sample

Violence in Sports Essay Sample From an outsider's perspective, it is hard to understand the social aspect of a sports...